Privacy Policy

Last updated: April 7, 2026

This Privacy Policy explains how Langee Ltd collects, uses, shares, and protects personal data when you use Langee.

If you use Langee, you also agree to our Terms and Conditions.

1. Who we are

Langee Ltd is the data controller for personal data covered by this policy.

  • Company: Langee Ltd
  • Address: 48 Picardy House 54 Cedar Road, Enfield, England, EN2 0PD
  • Contact email: info@langee.co.uk

2. Who can use Langee

Langee is for users aged 18 and over. You must not create an account if you are under 18.

3. The data we collect

We collect data you provide directly, data generated through platform use, and limited technical data.

3.1 Account and profile data

  • Name, email, username, password (stored as a hash)
  • Profile image/avatar
  • Role and onboarding data (for example, student or tutor profile setup)
  • Language and timezone preferences
  • Authentication and security data (for example, session details, verification and login metadata)

3.2 Tutor and student data

  • Tutor profile information (for example: headline, bio, languages taught, rates, teaching details)
  • Student profile information (for example: learning goals, languages, proficiency details)

3.3 Booking, lesson, and attendance data

  • Booking details (lesson type, time, timezone, status)
  • Cancellation and refund metadata
  • Lesson participation/attendance events (for video session join/leave timing and session state)

3.4 Payment and payout data

  • Payment identifiers and transaction metadata (for example, payment intent, customer, transfer IDs)
  • Tutor payout tracking and payment status

We do not store full card numbers. Card payment details are handled by payment processors.

3.5 Messages, feed, and community data

  • Direct and system messages
  • Feed posts, comments, likes, follows, reports, and review content

3.6 Technical and device data

  • IP address and user agent for sessions/security
  • Basic logs needed for fraud prevention, debugging, and service reliability

3.7 Analytics and similar technologies

We use analytics tools (including Google Analytics, PostHog, and Plausible) to understand product usage and improve the service. These tools may use cookies or similar technologies.

4. How we collect data

We collect data when you:

  • Create an account or complete onboarding
  • Sign in (including social sign-in)
  • Book, cancel, join, or complete lessons
  • Send messages, create posts, comments, and reviews
  • Contact support or interact with emails
  • Browse and interact with the website/app

We may also receive data from third-party providers you choose to use (for example, social login and payment providers).

5. Why we use your data

We use personal data to:

  • Provide, operate, and secure Langee
  • Create and manage accounts and profiles
  • Match tutors and students and manage bookings
  • Process payments, refunds, and payouts
  • Run live lessons and attendance tracking
  • Support communication, moderation, and safety
  • Improve performance, reliability, and user experience
  • Comply with legal obligations and enforce our Terms

6. Legal bases (UK GDPR)

Where UK GDPR applies, our legal bases include:

  • Contract: to provide requested services
  • Legitimate interests: to secure, improve, and administer the platform
  • Legal obligation: where required by law
  • Consent: where we specifically ask for it (for example, certain marketing uses)

7. Sharing your data

We share data only where needed to run Langee, including with:

  • Payment providers and payout infrastructure
  • Video lesson infrastructure providers
  • Cloud hosting/storage providers
  • Email and notification providers
  • Analytics providers
  • Professional advisers and authorities where legally required

We do not sell your personal data.

8. International transfers

Some service providers may process data outside the UK. Where required, we use appropriate safeguards for international transfers.

9. Data retention

We keep data only as long as necessary for service operation, legal obligations, dispute handling, fraud prevention, and enforcement.

Retention periods vary by data type. If you delete your account, related data is removed or anonymized where required, subject to legal and operational exceptions.

10. Security

We use reasonable technical and organizational measures to protect personal data. No online system is completely risk-free, but we work to reduce risk and respond quickly to security issues.

11. Your rights

Depending on your location and applicable law, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to certain processing
  • Request data portability
  • Withdraw consent where processing is based on consent

To exercise rights, contact info@langee.co.uk.

You may also complain to the UK Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

12. Community and moderation

We process data related to reports, disputes, and moderation actions to keep the platform safe and enforce our rules.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Last updated" date.

14. Contact us

For privacy questions, contact:

  • Email: info@langee.co.uk
  • Address: Langee Ltd, 48 Picardy House 54 Cedar Road, Enfield, England, EN2 0PD